Forgot your MyGovID password
The official route is the “Forgot your password?” option on the MyGovID login page. MyID cannot see, change or recover a MyGovID account.
The working route (most people)
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Open MyGovID's official login page
Go to mygovid.ie/en-IE/Account/Login. Click Forgot password? on the login form.
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Enter the email on the account
This must be the email you used when you registered the account. Not a new email. Not your work email if you registered with a personal one.
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Check inbox AND spam folder
The reset email comes from a no-reply MyGovID address. If it isn't in your inbox within 5 minutes, check spam, then check any inbox filters that might be auto-archiving it.
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Click the reset link in the email
The link is single-use and time-limited. If it's been more than 24 hours, request a new one.
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Choose a new password
Use the rules displayed by MyGovID during the reset. Do not rely on an old third-party description of password length or character requirements.
If you can't access the email on the account
This is where the standard reset route stops working. Your options depend on whether you set up a recovery email when you registered.
You cannot use the account email or phone
Stop before creating a duplicate account. Use the official Help and Support page and follow the recovery route it gives for your circumstances.
Current gov.ie guidance for MessagingIE directs people who forgot a MyGovID password to the “Forgot your password?” option on the MyGovID login page. The Department's privacy statement also confirms that the identity portal supports password changes and account recovery. Reviewed 25 July 2026.
What does NOT work
- Do not pay a third party to recover a government-service login.
- Emailing your password to a "support" address — MyGovID will never ask you to email a password.
- Do not follow an unexpected reset link. Open the official MyGovID site yourself and start there.
If an email or text creates urgency around account suspension, do
not use its link. Type mygovid.ie into the browser
yourself and use the official route.
FAQ
How long should the password-reset email take to arrive?
MyID has not found a current official delivery-time promise. Check the address carefully, check spam, avoid repeated requests, and use the official Help and Support route if the message does not arrive.
I'm getting "this email is not registered"
You either registered MyGovID with a different email, or you have no MyGovID account yet. Try variants of your email (work vs personal, with vs without dots in Gmail). If none work, see "register" rather than "reset".
Can MyID reset my password?
No. We are an independent editorial site. We have no access to anyone's MyGovID account.